Searching Help

  1. 2 years ago

    I might be doing it wrong, but I'm having trouble finding some things using search:

    (1) Search doesn't appear to search through folder names
    (2) I have a couple of documents (not folders) in a document tree. The titles are "notes 1" and "notes 2". If I search for notes, then the only thing that shows up is "notes 1".
    (3) If I try to search "not", then neither the "notes 1" or "notes 2" shows up.

    Thanks for the help!

  2. Chris

    28 Mar 2018 Developer, Moderator, Beta Tester

    Which "Search" are you using?

    A screenshot would really help. If not possible due to private data, please explain exactly which commands you are using.

  3. Edited 2 years ago by Vmgail

    Shutterfly is not working to embed the snapshot - here's what I did step by step

    • Create a few notes named "Note 1", "Note 2", "Note 3"
    • Create a folder named "Meeting Notes"
    • Use F9 to launch the search box
    • Make sure I'm using the "Full Search" tab
    • Type "note" in the search text box
    • Hit 'Enter'
    • "Note 2", "Note 3", and the folder "Meeting Notes" do not show up in the results.
  4. Chris

    29 Mar 2018 Developer, Moderator, Beta Tester

    F9 full search is an indexed search. This means you need to have your content indexed in order for searches of words to take place. To ensure records are indexed, you must enable the option in the settings here:

    Enable the option [After any changes or additions]

    You can manually perform a full index at any time with the command menu "Tools / Admin / Build Complete Full Text Index". You only need to do this once as the settings option will automatically index any new and/or modified records.

    The Full Search is very fast and perfect for searching words. However, it isn't very good at searching for phrases. Searching for "note" won't find "notes" or "noting". You will need to do a slower [Search By Field] for that. Also remember that Folder Names are not indexed, only the name of Documents and its contents. I could make this an option to include it, if needed.

    I hope this helps. Further information about Searching and Indexing can be found here:


  5. Chris

    29 Mar 2018 Developer, Moderator, Beta Tester

    A way to include images on this forum can be found here:

  6. Thank you, Chris - I did need to do the initial indexing.


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