doogiePIM FAQ

  1. 4 years ago

    BiteSpire

    26 Feb 2016 Administrator
    Edited 5 weeks ago by BiteSpire

    How do I install doogiePIM after I've downloaded it?
    A: See here: https://bitespire.com/help/installation.php

    Do I need to uninstall a previous version of doogiePIM before installing another?
    A: No, but you will need to Shutdown doogiePIM in order to install a newer version.

    May I install and use on more than one computer for my personal use?
    A: Yes, you may install on more than one computer for personal usage. When you "network share" your database with others, ie: connecting to the same database at the same time with another person. That's when you need a multi-user license.

    May I move the application folder, after installation, to a different location?
    A: If you've used the installation version, then it's not a good idea to move it as Windows would get confused and would invalidate the Control Panel Uninstall list.
    If you're using the Portable version, then yes, you may move the folder around your hard disk or to other removeable disk as you need.

    How do I Uninstall doogiePIM?
    A: To uninstall, follow the steps below:

    • Click on the START button on your Windows Taskbar.
    • Select the SETTINGS option.
    • Select APPS.
    • In the listing of programs that can be uninstalled, you will find an item in the listing for "doogiePIM". Select it.
    • Click on the "Uninstall" button and follow the instructions on screen.

    Do I need to reboot my computer after uninstalling doogiePIM?
    A: No.

    When I uninstall doogiePIM, what happens to my data file that I created with doogiePIM?
    A: The uninstall operation will only remove the doogiePIM application files. Any database files you created will be left intact for you to use them again. Database files contain your data.

    Will doogiePIM run on Windows 7, Windows 8, Windows 8.1 or Windows 10?
    A: Yes. It is better to always run on Windows 10 with the latest security updates.

    Will doogiePIM run on 64bit machines?
    A: Yes.

    Will doogiePIM run on Linux?
    A: No. However, tests are ongoing with Wine and other solutions. The results are... it kinda works.

    Will doogiePIM run on Android?
    A: No, not yet. Watch for announcements in the first half of 2021. ;)

    Will doogiePIM run on a Mac?
    A: No. It is unlikely that it ever will. Maybe! ;)

    Is doogiePIM network compatible?
    A: You are able to open database files from across a network. There is file and record locking so the number of user connections is denoted by the licence type you've purchased.
    If you've purchased a 2+ multi-user license, then 2+ users can open the same database at the same time. A single standalone edition can only be used by 1 user at any one time.

    Can I run more than one copy of doogiePIM at the same time?
    A: No. doogiePIM was designed to run only as one process. Therefore you can only open one database at a time. However, you can have multiple doogiePIM windows open at the same time. Use [Menu]/[Open New Window]

    Does doogiePIM have any backup precautions to safe guard my data?
    A: doogiePIM can create encrypted files saved to a backup location using the built-in encryption/decryption backup and restore facilities. There's a Shield looking icon on the main toolbar to quickly Backup your database. It is advisable to do this often. If you use any third party backup options then please use the [Menu]/[doogiePIM Shutdown] command so any files are not left open.

    doogiePIM comes with an American dictionary, how can I obtain dictionaries for other languages?
    A: doogiePIM comes with an American dictionary and Roget's Thesaurus. If you require further dictionaries, they can be downloaded freely from the Download page.

    To install any extra dictionaries, you just need to copy the downloaded dictionary to the folder where you installed doogiePIM to: eg. "C:\BiteSpire\doogiePIM2". Run doogiePIM, then select from the Main menu Edit/Spell checker settings, click on Locate dictionaries and follow the instructions on screen.

    What's the maximum amount of data that doogiePIM will hold?
    A: It depends on your storage capacity and operating system.
    However, it is a good idea to keep the database size to less than 4 Gigabytes. 4GB gives you storage for literally millions of records and is easier to move around on a USB stick, should you need to.

    If I buy doogiePIM, what version upgrades do I get free?
    A: Purchasing a version 2.x licence comes with unlimited free updates for that major version. Obtaining a valid version 2 licence after 1st June 2020, gives you version 3 and all its updates for free, when it's available.

    This means you will get 2.0 to 3.9 for free with no extra cost at all.
    You don't have to upgrade though. Use your version for as long as you want. It will never expire.

    I need a particular feature that doogiePIM doesn't have, can you include it?
    A: If you need something but doogiePIM can't do it, then write in and let us know. If we can implement the idea and we think other users will also benefit, then it will be implemented in a future update.

    I purchased a full copy of doogiePIM and received a registration number XXXX. When I received notification from you, I downloaded it and am using it now, but can find no way to insert the registration number...

    A: In doogiePIM, there is a menu option in the main menu "Help / Convert to Full Version". When you purchase doogiePIM, you will be sent an email with your registration number. When you get this number, simply select the menu option to convert doogiePIM into a full version by entering that number. Your software will then instantly be a full version with no further downloads needed.

 

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