S

scooterg

Test Pilot

Last active 7 weeks ago

  1. 7 weeks ago
    Wed May 4 14:10:28 2022
    S scooterg started the conversation Two Problems.

    Hi Chris,
    The email problem I was having had nothing to do with A2 Hosting. It had something to do with my Comcast account. I know it is a problem with Doogie but I have no idea what it is. Doogie recognized that I had 10 messages in my account but only downloaded two. I used another email client to get the messages with the same server setup information without a problem. Second problem is worse. I created several contact lists in Doogie with different amounts of contacts. When you select Export Data. You are given a list on what you wanted exported so I chose contacts. I selected a contact list that had 24 contacts in it. I was given several options to extract the 24 contacts. When I did the procedure all of the contacts got extracted. Also what came along with it was a lot of garbage (information that did not belong). I tried other contact lists and I got the same result each time. All contacts got extracted. So I tried getting vcard data. That export did not export any data but garbage. The contact info was not even in the file. Basically the exporting of contacts does not work right. It needs to be looked at. I did this procedure numerous times and there was no change. Thanks.

  2. 2 months ago
    Wed Apr 27 12:43:57 2022
    S scooterg posted in Check All Accounts Stopped Working.

    Hi Chris,
    That's not it. The first tow email accounts I have on my list are personal. When I do a check All Email, Doogie only checks the first one which is personal. The next account after that is another personal account. Doogie does not check that account unless I specifically ask Doogie to do so. The next accounts are business. I have to do those signally as well. Once I do that the mail comes in. I have exited out of Doogie many times and that did nothing to fix this.

  3. Wed Apr 27 05:13:56 2022
    S scooterg started the conversation Check All Accounts Stopped Working.

    Hi Chris,
    I have 4 email accounts in Doogie. I usually use check all email accounts and it has worked. Tuesday in the morning it worked but in the evening it stopped working. I had to check each account individually. By selecting check all accounts, it was only checking one of my personal email accounts and did not touch my business accounts. I did not receive mail for hours until I checked each account individually. I have no idea what happened between Tuesday morning and Tuesday evening when it was not working. Thanks.

  4. Tue Apr 26 15:16:35 2022

    Hi Chris,

    Hopefully you can shed some light on this. I discovered the problem. Since I imported all of my messages into Doogie, I can not reply to any of them. If I reply to a imported message, I get a failure message and the message is not sent. I have to create a new message and then send it. Your thoughts? Thanks.

  5. Mon Apr 25 17:45:45 2022

    Hi Chris,

    I did as you suggested. It worked for a short time. I just sent an email with one of my accounts on A2 hosting and it failed. The email got kicked back to me with a failure. I think there is a problem somewhere. Thanks.

  6. Mon Apr 25 14:58:57 2022
    S scooterg started the conversation Problem with Messages.

    Hi Chris,
    I imported all of my email messagesinto Doogie. I put selected messages into different folders. When I highlight a message, I can see the contents on the right side so I can read what the message says. I would like to copy some of the contents of the message but I can not do it in the view screen. I tried opening up the message but when I do that I don't see the contents of the message. What can I do so I can copy some of the contents of the message? Thanks.

  7. Sat Apr 23 14:55:21 2022

    Hi Chris,

    I redid the A2 Hosting. I set it up exactly as you said and it worked. Luckily I have a gmail account. I tried the same setup last night and that's when I got the error message. One thing I noticed is once you send an email, you can not go back into Manage Accounts. You have to exit out of Doogie and go back in. It seems I learned to set it up from scratch and not edit it. It doesn't seem to work well when I tried that.

  8. Sat Apr 23 03:33:16 2022
    S scooterg started the conversation Problem Sending Email From A2 Hosting Account.

    Hi Chris,

    I am having a problem sending emails from both of my A2 hosting accounts. A2 Hosting uses either port number 587 with SSL or TLS or port number 465 with SSL or TLS for smtp. When I send an email I get an error message. I used another email client and sent the same message. It went through without a problem. I can receive email fine with 995 and SSL. I am not sure what port to use anyway in Doogiepim. I should be able to use port 465 with SSL but it does not work. I can't use the email portion until this is fixed. The email addresses from A2 hosting are for my business so it is very important that they work. The email address I was sending an email to was a gmail address. Thanks.

  9. Thu Apr 21 11:35:27 2022
    S scooterg posted in Copy HTML Text.

    Thank you Chris.

  10. Tue Apr 19 19:53:53 2022
    S scooterg posted in Copy HTML Text.

    I hope this can help you out Chris. I know of only two word processors that have no problem with HTML text. One of them is MS Word and the other is Atlantis which can be found at https://www.atlantiswordprocessor.com. After you copy HTML info which includes text and graphics into either word processor, you can then copy that content into DoogiePIM with just a paste. I hope that helps. From what I can tell, both of these programs converts the info that is copied from a web page into a rtf document.

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