Support

doogiePIM users have several resources for product support, including:

• Complete online help
• The BiteSpire Web site (http://www.bitespire.com), which features up-to-date information
• Free access to our Direct Support service
• There are also helpful tutorials available on YouTube: https://www.youtube.com/watch?v=mN7w_J2zGh0

To use Direct Support, e-mail your questions or problems to: software@bitespire.com

NOTE: Please check the BiteSpire.com web site for the latest contact information. E-mail addresses can change in the future.

When you contact, please include the following information in your e-mail:

• Description of the problem (to the best of your ability)
• Brief description of what you were doing prior to the appearance of the problem
• The version of doogiePIM you are using (Found under Help and About menu)
• Your computer system specifications
• The version of the Windows operating system you are using
• Your doogiePIM registration number

Including this information in your e-mail helps ensure a faster, more effective response.

Related Topics

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